TOA Quality & TOA Pride
The most dangerous is “so-so”. Our job is to “be good to the core”. The spirit of quality. This is our mission.
Objective and rigorous user-oriented quality inspections by an independent quality assurance structure
We want to deliver safe and secure products to our clients. Quality improvement activities are conducted from the product manufacturing stage, focusing on 4M (Man, Machine, Material, and Method) + 1E (Environment) to create a system that prevents defects from occurring.
［Action Item]
- Management and supervision of raw material suppliers and subcontractors, quality guidance
- Quality defect trend analysis and quality improvement activities based on the analysis
- Quality education and enlightenment activities to improve quality awareness at production sites
- Environmental surveys and periodic patrols of production sites
[ Total Outsourcing Access ] Service
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- ＝チームで見極め
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- ＝惜しまぬ努力
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- ＝当たり前品質
Attention! Let’s see what Quality Control does to maintain TOA quality!
Only the best quality products are delivered to our clients.
More than 150 staff members in the QC department inspect every step of the process until a single product is made.
Only products that have passed extensive inspections are offered.
In order to provide clients with products of superior quality on a constant basis, QC staff members conduct quality inspections at each stage of the product manufacturing process, from receiving inspections of raw and packaging materials to bulk inspections, assembly inspections, and finished product inspections. Only products that have passed inspections in each process and conform to the final releasing judgment are provided to clients.
Compliance with
Various Quality Requirements
A quality control system responding to various clients’ quality requirements based on domestic laws and voluntary standards
Because we want people to use our products with peace of mind.
That desire is what makes our work so rewarding.
Cosmetics are fun. That is why we do not cut corners on any product, from the bulk to the packaging, all of which are inspected with passion by our respective inspection specialists to ensure that our products can be used with peace of mind and to keep our clients coming back.
Ms. R.O., TOA Kashiwara QC (Inspection)
Inspection Process
01Inspection of Raw and Packaging Materials
We inspect incoming raw and packaging materials to ensure that they conform to established standards, and we guarantee quality from the source stage to secure that only those that pass the inspection are used for production.
- Raw material receiving inspection
- Packaging material receiving inspection
02Bulk Inspection (inspection of contents)
We inspect the bulk manufactured at the plant to determine if the bulk is produced as designed. The formulas and inspection standards are set by our R&D.
- Physical properties measurement
- Appearance and organoleptic testing
- Microbiological inspection
- Quantitative and qualitative analysis
03In-process Inspection
Products are periodically taken out from the production line and subjected to various inspections.
- Fill volume inspection
- Puncture test
- Return torque inspection
- Pressing inspection
- Batch code verification inspection
- Contamination inspection
- Printing display inspection
- Functionality check, etc.
04Product Inspection and Releasing judgment
Product inspections are conducted on the finished product after each process. Based on the results of product inspections, the decision is made to ship the product from the manufacturing plant, and only those products that meet strict quality standards are shipped.
Creating a structure that continues to improve toward a more advanced quality assurance system
Product sample storage per batch for quick post-shipment quality inspection
In addition, as a voluntary initiative, we lead plant improvement activities from the perspective of risk assessment to provide safe and reliable products of better quality.
Maintaining high quality and protecting client’s brand. That is our mission.
Stable operation of plants is essential to prevent defective products from being released into the market. Therefore, we conduct risk assessment from the perspective of 4M1E and immediately take action where improvements are needed. Most jobs have an end, but there is no end to improvement work.
Mr. K.K., TOA Izumo QC (Analysis)